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Joining Families Support Services (JFSS) is a non-for-profit community and social organisation supporting individuals and families of refugee and immigrant backgrounds, mainstream Australians to achieve their full potential. We provide refugee and migrant settlement services and NDIS services. JFSS also works with and provides support to disadvantaged and vulnerable people from culturally and linguistically diverse (CALD) communities and the broader community at large. Our goals are to assist our clients in building capacity, overcoming inequality, fostering family resilience, and building stronger communities.

We are here to serve our community. JFSS advocates for and empowers people with life-skills, knowledge, awareness, and realistic strategies to positively change their lives. Through advocacy and representation, we join families, and network with our partners to support families and provide immediate, short-term, and long-term care for children, young people and adults.

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 Joining families together


 Creating better lives full of joy, happiness and harmony for children, adults, families and the community


Nurturing individuals and families while networking with our partners to build stronger communities.

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  • We value individual’s differences.

  • We are ethical and act with integrity in all we do

  • We are accountable to the families and community we serve and to our funding bodies

  • We see each person’s strength and believ that every individual can grow, build and shape their own life

  • We enable to overcome challenge


  • We care, we strive and advocate for equity and opportunity for all

  • We build relationships with those we save and care for

  • We stand with our community. We dedicate ourselves to their rights and interests

  • We are ethical and act with integrity in all we do. 

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